SMS Data Privacy Policy

Effective Date: [09/13/2024]

Last Updated: [09/13/2024]

At Houston's #1 Cleaning Specialist, we respect your privacy and are committed to protecting your personal data. This SMS Data Privacy Policy explains how we collect, use, and protect your information when you subscribe to and interact with our SMS services.

1. Data Collection

When you sign up for our SMS services, we may collect the following information:

Your mobile phone number.

Message content (e.g., your responses or requests).

Metadata, such as the time and date of the SMS, and delivery reports.

2. How We Use Your Information

We use the information collected to:

Deliver the SMS services you have subscribed to (e.g., alerts, promotional offers, reminders).

Respond to your inquiries or requests sent via SMS.

Improve our services based on your feedback and usage patterns.

3. Data Sharing

We do not sell, trade, or otherwise share your SMS data with third parties except:

With service providers (such as SMS gateways) who assist in delivering our messages, under strict data protection agreements.

As required by law, such as in response to a court order or regulatory request.

4. Data Security

We are committed to ensuring the security of your information. We implement appropriate technical and organizational measures to protect your SMS data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Opt-out of receiving SMS messages at any time by following the unsubscribe instructions provided in the messages or contacting us directly.

Request access to the data we hold about you, and request its correction or deletion.

6. Data Retention

We retain your SMS data only for as long as necessary to provide the service or as required by law. Once it is no longer necessary, we securely delete or anonymize the information.

7. Changes to This Policy

We may update this SMS Data Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website or via SMS.

8. Contact Us

If you have any questions or concerns about this policy or your SMS data, please contact us at:

Email: h1cs@sbcglobal.net

Phone: Office: (713) 785-8600, Fax: (713) 785-8607

Address: 9803 Harwin Dr. Ste D, Houston, TX 77036, United States